FAQs

Yes SHIPPING + PROCESSING

  • Please allow 1 to 3 business days for the processing of an order once it has been placed.
  • Once an order has been processed, allow an additional 3 to 7 business days  for shipping. 
  • All orders are shipped via UPS and FEDEX.  Once your order ships, tracking will be sent via email for your convenience.
  • Shipping rates are as follows:  U.S Standard Shipping $12.99 International shipping $17.50 Same day Shipping $20.00, Overnight Shipping (Domestic/US Only) 25.99

RETURNS & EXCHANGES

At this time Dalilah Starr Extensions does not offer refunds and/or exchanges.  We apologize for the inconvenience.  Please ensure accuracy prior to confirming your order.

Please verify that all shipping information is accurate prior to placing your order. Once shipped, liability is at the responsibility of the customer.

PAYMENT METHODS

At this time, payments are all processed via PayPal for the safety and confidentiality of Dalilah Starr Extensions and the customer.  All major credit cards and other standard methods of payment can still be used via PayPal and a PayPal account is not required for processing.

SAME DAY DELIVERY

For a flat rate of $20, delivery is available for the Atlanta Metropolitan area ONLY.  Eligible delivery distance include all areas between Woodstock, GA and Stockbridge, GA.  Any order not within that radius must be shipped.

Orders placed prior to 5pm Monday-Friday will be delivered same day.  Orders placed after 5 pm will be delivered the next business day.  Deliveries will take place between 10AM -5PM. No deliveries will be made on weekends. If your order is placed on a Friday, please expect your delivery on the following business day.